JDM Closings LLC (“JDM Closings,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit a form, request a cash offer, or otherwise communicate with us.
Information We Collect
Personal Information
When you contact us or request a cash offer, we may collect information you voluntarily provide, including your full name, phone number, email address, and any other details you choose to share.
We may also collect technical information such as your IP address, browser type, device information, pages viewed, and general website usage information.
Property Information
To evaluate and prepare a potential cash offer, we may collect information about a property you are considering selling, including the property address, city, state, property type, condition, occupancy status, timeline to sell, mortgage status, and any additional details you choose to provide.
How We Use Your Information
We may use the information we collect to:
- Evaluate property information and prepare potential cash offers;
- Respond to inquiries and communicate with you about our services;
- Communicate regarding a property, offer, or potential real estate transaction;
- Facilitate closings and related real estate transactions;
- Schedule calls or appointments;
- Provide customer support;
- Improve our website, marketing, and customer experience;
- Detect and prevent fraud, abuse, or unlawful activity; and
- Comply with legal, regulatory, and contractual obligations.
Cookies
Our website may use cookies and similar technologies to remember preferences, understand how visitors use the website, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the website.
Analytics
We may use analytics providers to understand how our website is used. These providers may collect information such as pages visited, time spent on the website, referring URLs, browser information, and general website usage information. This information helps us improve our website, services, and marketing.
SMS Communications
If you voluntarily provide your mobile phone number and expressly consent to receive SMS messages from JDM Closings LLC, we may send text messages related to your inquiry, property, cash offer, real estate transaction, closing process, customer support, and other communications for which you have provided consent.
Depending on the type of consent you provide, messages may include:
- Responses to your inquiry;
- Communications regarding a property you have submitted;
- Cash offer updates;
- Closing-related communications;
- Appointment or scheduling updates;
- Customer support communications;
- Transactional and informational notifications; and
- Marketing or promotional communications, where you have separately provided the appropriate consent.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message. Reply HELP for assistance.
Consent to receive SMS messages is not a condition of purchasing any property, receiving a cash offer, or using our services.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may use trusted service providers to deliver SMS messages on our behalf. These providers may process information only as necessary to provide messaging services and are not authorized to use your SMS opt-in data or consent for their own marketing purposes.
Email Communications
We may send emails related to your inquiry, property, cash offer, closing process, or other services you have requested. We may also send marketing communications where you have provided appropriate consent. You may unsubscribe from marketing emails at any time using the unsubscribe instructions provided in the email.
Third-Party Services
We may share information with trusted third parties who assist us in operating our business, including title companies, escrow agents, real estate attorneys, contractors, website hosting providers, analytics providers, CRM providers, and communication platforms.
We do not sell your personal information.
Third-party service providers are expected to use information only for the purposes necessary to provide services to us and to maintain reasonable safeguards.
Data Retention
We retain personal and property information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal and tax obligations, resolve disputes, and enforce our agreements.
When information is no longer needed, we may securely delete or anonymize it where appropriate.
Data Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
User Rights
Depending on where you live and applicable law, you may have the right to access, correct, delete, or restrict the use of your personal information, opt out of certain sharing, or withdraw consent for communications.
To exercise applicable privacy rights, contact us at jdmclosings@gmail.com. We may need to verify your identity before completing certain requests.
Children’s Privacy
Our website and services are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us so we can take appropriate steps.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law.
When we make changes, we will update the Effective Date above and, where appropriate, provide additional notice.
Contact Information
JDM Closings LLC
Dallas, Texas
Email: jdmclosings@gmail.com